Experience

Current Role

Team Leader

Adam Smith Business School, University of Glasgow

• Providing line management support to a team of programme administrators and assistants, supporting development, managing team dynamics, resolving difficulties, and being an escalation point.

• Providing high-level administrative support for the subject of Economics around University policy and procedure in areas around Quality Enhancement and Assurance of Learning.

• Oversee procedural aspects of programmes administration to ensure timely and accurate completion of team tasks.

• Analyse, organise, and interpret complex data to identify actions, improvements, and trends to inform high-quality decision-making and improve efficiency.

Recent Roles

Programmes Administrator

Adam Smith Business School, University of Glasgow

• Building and maintaining positive relationships with, while providing support and advice to, students, academics, and colleagues.

• Following University processes and procedures

• Administrator for seven or more courses each semester, covering all aspects of course administration including assessments, attendance, Good Cause, and Student Conduct.

• Programme Administration such as exam boards and grade releases.

• Training new colleagues and assisting with day-to-day tasks as needed.

• Subject Matter Expert representing the College of Social Sciences on the World Changing Glasgow: Room Allocation and Timetabling Project from January-July 2023.

Skills and Literacies: administration, internal University administrative systems/processes, change management, organisation.

Research Policy Officer

University of Glasgow Court, University of Glasgow

• Lab for Academic Culture

  • Brought content up to date for, maintained, and added new content to the Lab for Academic Culture webpage.

  • Created an updated Research Culture Timeline infographic.

  • Conceptualised, organised, developed, interviewed for, and edited six videos about ECR Voices on Research Culture.

  • Advised on and prepared textual and visual communications for colleagues within the Lab, including templates for future use.

  • Wrote, created, and scheduled content for the Lab for Academic Culture Twitter account.

• University of Glasgow Library

  • Reviewing, updating, and organising Open Research webpages.

Skills and Literacies: T4 (web design), DaVinci Resolve, adhering to brand guidelines, teamwork, Office 365, Twitter.

Graduate Teaching Assistant

Celtic & Gaelic, University of Glasgow

• Courses: Celtic Civilisation 1A and 1B, covering the ancient and early medieval periods of Celtic populations.

• Delivery of in-person and online seminars to international groups of undergraduate students studying a variety of subjects.

• Adaption of provided teaching materials for online delivery and to suit the needs of the students.

• Solo and partner teaching.

• Marking essays and providing thorough feedback to students.

Skills and Literacies: leading large and small group work, public speaking, evaluation of ability, creating lesson plans, teamwork, Zoom, Moodle, confidentiality, Mentimeter.

Assistant Digital Curator

Scottish Graduate School for Arts & Humanities

University of Glasgow, College of Arts Administration

• Designed a survey to gain insights from researchers on the types of materials and display they want for the digital research showcases.

• Created submission and consent forms for submission to the showcase.

• Developed guidance and examples for the webpage via WordPress for potential participants.

• Created and drafted Twitter and Instagram images and posts to advertise the survey and call for submissions.

• Editing and formatting submissions and webpages on WordPress for the showcase launch.

Skills and Literacies: WordPress, teamwork, survey creation and marketing, editing, liaising with stakeholders, Microsoft Teams, Office 365.

Postgraduate Researcher Development Office Intern

University of Glasgow, Research and Innovation Services

• Developed a PGR Office Intern Handbook to facilitate handover.

• Led on the planning, marketing, and implementation of PGR community-building events such as Three Minute Thesis and the PGR Bake-Off.

• Supported colleagues during key events such as a PGR Town Hall and with projects such as training development.

• Edited and wrote for the PGR Blog, including working with guest bloggers, scheduling posts, design, and idea development.

• Managed the PGR Blog Twitter and Instagram accounts. More than doubled the number of Instagram followers.

• Planned, designed, and scheduled content – including Twitter photo challenges that were well engaged with and blog posts – to maintain activity between the end of my contract and the start of the next intern’s.

• Created content (graphics, infographics, blog posts) to promote events, advertise opportunities, enhance blog posts, and inform of results from surveys and events.

• Assisted another intern with content and visual creation.

• Wrote a report on a PGR Town Hall and took it to the Deans of Graduate Studies Committee.

• Organised, edited, formatted for the web, and published to the website the Career Transitions Survey Case Studies.

Skills and Literacies: Twitter, Instagram, Squarespace, T4 (web design), Canva, Moodle, Zoom, Zoom Webinar, teamwork, communication, content creation, editing, event planning.

Other Roles

Class Assistant, Receptionist. Kumon Hillhead Study Center, Glasgow. – Skills: Customer service, tutoring primary and secondary students, administrative duties.

Conference Assistant. McDaniel College Conference Services, Westminster, MD, USA – Skills: teamwork, leading teams, direct support/first point of contact for visiting groups, customer service.

Archive Student Assistant. McDaniel College Archive, Westminster, MD, USA – Skills: digitisation.

Blogger and Photographer. McDaniel College Admissions, Westminster, MD, USA – Skills: maintaining a consistent schedule of writing, photographing, and uploading my work.

Volunteer Experience

College of Arts PG Conference Committee. University of Glasgow. – Skills: event planning, public speaking.

Scotland Reads. High Park Primary School, Glasgow. – Skills: one-on-one tutoring.

Scottish Country Dance Teacher. Alba Scottish Country Dancers. – Skills: teamwork, lesson planning, adapting material for ability level, public speaking.

Peer Mentor. McDaniel College, Westminster, MD, USA. – Skills: leadership, interpersonal relations, mentoring.