Adam Smith Business School, University of Glasgow
Providing line management support to a team of programme administrators and assistants, supporting development, managing team dynamics, resolving difficulties, and being an escalation point.
Providing high-level administrative support for the subject of Economics around University policy and procedure in areas around Quality Enhancement and Assurance of Learning.
Oversee procedural aspects of programmes administration to ensure timely and accurate completion of team tasks.
Analyse, organise, and interpret complex data to identify actions, improvements, and trends to inform high-quality decision-making and improve efficiency.
Adam Smith Business School, University of Glasgow
Building and maintaining positive relationships with, while providing support and advice to, students, academics, and colleagues.
Following University processes and procedures
Administrator for seven or more courses each semester, covering all aspects of course administration including assessments, attendance, Good Cause, and Student Conduct.
Programme Administration such as exam boards and grade releases.
Training new colleagues and assisting with day-to-day tasks as needed.
Subject Matter Expert representing the College of Social Sciences on the World Changing Glasgow: Room Allocation and Timetabling Project from January-July 2023.
Skills and Literacies: administration, internal University administrative systems/processes, change management, organisation.
University of Glasgow Court, University of Glasgow
Lab for Academic Culture
Brought content up to date for, maintained, and added new content to the Lab for Academic Culture webpage.
Created an updated Research Culture Timeline infographic.
Conceptualised, organised, developed, interviewed for, and edited six videos about ECR Voices on Research Culture.
Advised on and prepared textual and visual communications for colleagues within the Lab, including templates for future use.
Wrote, created, and scheduled content for the Lab for Academic Culture Twitter account.
University of Glasgow Library
Reviewing, updating, and organising Open Research webpages.
Skills and Literacies: T4 (web design), DaVinci Resolve, adhering to brand guidelines, teamwork, Office 365, Twitter.
Celtic & Gaelic, University of Glasgow
Courses: Celtic Civilisation 1A and 1B, covering the ancient and early medieval periods of Celtic populations.
Delivery of in-person and online seminars to international groups of undergraduate students studying a variety of subjects.
Adaption of provided teaching materials for online delivery and to suit the needs of the students.
Solo and partner teaching.
Marking essays and providing thorough feedback to students.
Skills and Literacies: leading large and small group work, public speaking, evaluation of ability, creating lesson plans, teamwork, Zoom, Moodle, confidentiality, Mentimeter.
Scottish Graduate School for Arts & Humanities
University of Glasgow, College of Arts Administration
Designed a survey to gain insights from researchers on the types of materials and display they want for the digital research showcases.
Created submission and consent forms for submission to the showcase.
Developed guidance and examples for the webpage via WordPress for potential participants.
Created and drafted Twitter and Instagram images and posts to advertise the survey and call for submissions.
Editing and formatting submissions and webpages on WordPress for the showcase launch.
Skills and Literacies: WordPress, teamwork, survey creation and marketing, editing, liaising with stakeholders, Microsoft Teams, Office 365.
University of Glasgow, Research and Innovation Services
Developed a PGR Office Intern Handbook to facilitate handover.
Led on the planning, marketing, and implementation of PGR community-building events such as Three Minute Thesis and the PGR Bake-Off.
Supported colleagues during key events such as a PGR Town Hall and with projects such as training development.
Edited and wrote for the PGR Blog, including working with guest bloggers, scheduling posts, design, and idea development.
Managed the PGR Blog Twitter and Instagram accounts. More than doubled the number of Instagram followers.
Planned, designed, and scheduled content – including Twitter photo challenges that were well engaged with and blog posts – to maintain activity between the end of my contract and the start of the next intern’s.
Created content (graphics, infographics, blog posts) to promote events, advertise opportunities, enhance blog posts, and inform of results from surveys and events.
Assisted another intern with content and visual creation.
Wrote a report on a PGR Town Hall and took it to the Deans of Graduate Studies Committee.
Organised, edited, formatted for the web, and published to the website the Career Transitions Survey Case Studies.
Skills and Literacies: Twitter, Instagram, Squarespace, T4 (web design), Canva, Moodle, Zoom, Zoom Webinar, teamwork, communication, content creation, editing, event planning.
Class Assistant, Receptionist. Kumon Hillhead Study Center, Glasgow. – Skills: Customer service, tutoring primary and secondary students, administrative duties.
Conference Assistant. McDaniel College Conference Services, Westminster, MD, USA – Skills: teamwork, leading teams, direct support/first point of contact for visiting groups, customer service.
Archive Student Assistant. McDaniel College Archive, Westminster, MD, USA – Skills: digitisation.
Blogger and Photographer. McDaniel College Admissions, Westminster, MD, USA – Skills: maintaining a consistent schedule of writing, photographing, and uploading my work.
College of Arts PG Conference Committee. University of Glasgow. – Skills: event planning, public speaking.
Scotland Reads. High Park Primary School, Glasgow. – Skills: one-on-one tutoring.
Scottish Country Dance Teacher. Alba Scottish Country Dancers. – Skills: teamwork, lesson planning, adapting material for ability level, public speaking.
Peer Mentor. McDaniel College, Westminster, MD, USA. – Skills: leadership, interpersonal relations, mentoring.